In a world where fully functional VPN services are almost always paid (or come with a 30 day trial at most) CyberGhost VPN is a unique provider in that it offers a completely free starter package, besides the regular paid subscriptions.
As mentioned before, the standout feature of CyberGhost is that it offers a completely free package – however there are certain limits that are imposed on free users, as our CyberGhost VPN review found out: these include limited server access, connection queues, ads every 1.5 hours, and automatic disconnections after 3 hours that require manual reconnection.
The paid Premium version of the app removes these restrictions and promises better speeds at $6.99/month (this can be brought down to $5.83/month with an annual subscription). There’s also a Premium Plus plan at $10.99 a month (can be lowered to $9.16 a month with a yearly subscription), which lets you connect as many as 5 devices simultaneously – making it suitable for family use.
The service is based in Romania – a country known for having denounced national data retention laws on a constitutional level, so you can be certain that none of your information will be compromised by the government.
Furthermore, this CyberGhost review was pleased to find that the service has a strict no-logs policy – to the point that even the payment for their subscriptions is handled by third parties, so they don’t have access to your payment information!
The service boasts 691 servers present in 29 countries around the globe – an impressive number of these are based in the US, making the service great for accessing US-based services such as Netflix US and Hulu.
Industry standard OpenVPN protocol with 256-bit AES encryption is utilized by default, but you still have the option to manually access PPTP and L2TP protocols. The OpenVPN protocol uses 2048 bit RSA as well as MD5 for generating the hash message authentication code, which isn’t up to the standard of the normally used SHA-256 – so there’s room for improvement in the encryption department.
On the bright side, CyberGhost VPN torrenting policies are green – although the company recommends using its dedicated P2P servers for this. As far as speed is concerned, the OpenVPN encryption will have an adverse impact, and as such, the service’s speeds are not as good as what you’d expect – even from the paid packages.
CyberGhost supports Windows, Mac OS, Android, and iOS – furthermore, support is also available for Chrome OS and Linux (but this requires some advanced setting up). The clients themselves are well laid out, easy to use and easy to configure.
While free users are only offered support to the level of a ‘troubleshooter’ and an FAQ section, ticket-based support is available for Premium users. Still, this is quite stingy, given how the majority of VPNs today offer live-chat support.
While CyberGhost does offer the best free VPN Australia, the paid version’s restrictive speeds, higher pricing for parallel connections, and lack of live support mean that those willing to pay are better off investing elsewhere.