There are lots of VPN companies around, and the market is growing, so there are many companies who try to enter without fully understanding the implications of what they are taking on.
Others have a solid background in their field and also look at joining the area to become the next best thing in VPN’s.
One such company is Avast who happens to be one of the largest worldwide producers of Antivirus applications.
The question is, does the Secureline VPN Avast is bringing to the party deliver enough to tempt users to sign up for them, or have they misunderstood the market entirely?
This is what we will figure out, we will dig deep into Avast’s virtual private networks offering and see how it stacks up as an alternative to some of the older providers.
What is Avast Secureline?
The company is based in the Czech Republic, and back in 2014, they released the Avast Secureline VPN.
It comes from a solid background, but that doesn’t mean what they offer is suitable for every user when it comes to protecting privacy while users are online.
While it isn’t the largest VPN provider by any means, it does offer some features others don’t, and it may appear to outperform some of the more significant names. The areas it does this you will quickly see.
|Countries with 2 or more servers||6|
|Number of servers||55|
- Strong levels of encryption and Great security
- Unlimited bandwidth with lightning fast servers (in specific areas)
- Excellent customer support
- Simple to use
- Allows P2P sharing and torrenting on some servers
- 7-day free trial, but with limitations
- 30-day money back guarantee with limitations
- No VPN software for routers
- Keeps some logs, and passes on information
- Doesn’t accept any cryptocurrency payments (Bitcoin etc.)
- Restricted licensing complicates pricing structure
- No Netflix or unreliable access & and no BBC iPlayer
- Limited features
- Small server location
- No Ad-blocking features
Avast appears to have made a mess of their pricing structure. Because you need a separate license for each single device, and this includes mobile devices. Although they allow 5 connections, this is a different pricing structure altogether.
One Device Plan
PC and Mac
- 1 Month $7.99
- 1 year $59.99
- 2 years $109.99
- 3 Years $159.99
Android and iOS
- 1 Month $2.99
- 1 Year $19.99
Here is their multi-device package that covers 5 devices.
5 Device Plan
- 1 Month $8.99
- 1 Year $79.99
- 2 years $149.99
- 3 Years $219.99
If this wasn’t confusing enough, you can only include devices of the same type, so if you have a PC or Mac, then you have to stick to this as you can’t mix both.
Avast secure line VPN comes with a 7-day free trial. Like other VPN providers, there is no free VPN option. Looking for a free VPN? Check our guide here.
They offer a 30-day money back guarantee, but there are limitations. A refund only applies if you buy directly from Avast.
Another limitation is, if you have over 100 sessions or download over 10 GB of data, this voids the money back guarantee.
No cryptocurrencies can be used for payment, but there are some other options available.
The VPN Avast offers is actually very thin on standout features. It supports common platforms such as the Mac or PC operating system, Android and iOS.
That is about it. The Android version does allow you to use it on Android Smart TV,s, Nvidia Shield TV or Mi Box.
One of the main areas users are bothered about is accessing Netflix, while some Secureline reviews state it does access Netflix, it does have problems with some servers, and as there are limited numbers of US servers, this can quickly lead to problems.
Netflix access isn’t reliable enough to say it is recommended. To top this, Avast can’t even bypass restrictions to the BBC iPlayer, so it is hard to say how many other streaming services where they hit a brick wall.
The mobile apps perform well, and if you are in an unsecured Wi-Fi zone, then the VPN kicks into action and protects you.
The VPN service doesn’t come with an ad-blocker, so this leaves users wide open.
Another area users are concerned is when they download free movies using torrents. This is tricky. Avast supports torrenting on some of their servers, but there is a question mark regarding them sharing user information.
As an aside to not being 100% safe for torrenting, there is also Kodi users. While Avast does all it can for privacy, Kodi movies or TV shows may be streamed using torrents.
This can be another area where user data is collected and passed on. So, Kodi use isn’t safe either.
In the USA and around European countries where there is the more congested Avast server location, speeds tests showed they are pretty quick.
But once you head off too far away from here, they fall back to average. This is what happens with small networks.
As a company, their customer support puts a few larger companies to shame. Browsing the website, you see lots of info and help. They offer 24/7 phone support and a ticketing system for in-depth queries. You do get replies within 24-hours.
Ignoring the fact that Avast may share data with third parties. The service offers AES-256 bit encryption, a killswitch, and DNS leak protection.
This is also better than some larger companies, and they do try to protect VPN users.
All tests showed up clean, so no DNS, WebRTC leaks were found. This means your IP address will be hidden from any prying eyes, and you will be anonymous.
Avast does a lot of things right, but to be the best VPN service provider, they do need to improve in certain areas.
If you only want to have high levels of security and privacy, then they could be a good choice, as long as you are happy with data collection and the high pricing structure.
Avast does offer a lot of things that are better than other providers, but it just isn’t there yet. Would the VPN be recommended?
Unfortunately, it is hard to recommend them, between them and the best VPN, there is just too much gap with other providers in between.